In August 2016 Louise Barber was promoted to general manager at Grove of Narberth, a newly-created post by the hotel’s owners Neil and Zoe Kedward. The promotion came at a significant time for the hotel following the recent addition of six luxury suites taking the number of rooms to 26.
Barber’s appointment meant that Neil and Zoe could take a step back from the day-to-day operations of hotel to focus on the wider strategic challenges that face the growing hospitality group which now includes the acclaimed Coast restaurant and Kiosk café in Saundersfoot plus the newly-opened Beach House restaurant in Oxwich on the Gower peninsular.
Originally from Derbyshire, Barber worked in the property industry for 15 years before moving to the South of France to run a horse riding holiday group. She then moved to Pembrokeshire joining the Grove management team in 2013 and has held a variety of senior roles since then, including time as revenue manager, head of reception and reservations and more recently as duty manager.
Appointing Barber as general manager was an important stepping stone for the Grove of Narberth, who described her as the ‘best person to take the reigns’. Barber has the capability, energy and commercial awareness to run a large and thriving hotel and is already doing a sterling job, despite not coming from a traditional hospitality background. She has natural charm, intelligence and natural warmth that set her apart.