Boasting an extensive record in the hospitality sector, Mike Warren joined the Harbour Hotels Group as managing director in January 2014. In his capacity as MD, Mike has successfully taken the helm, driving the business forward and establishing the group as a real market leader.
Mike’s most prominent role on his CV is the two decades he spent with Hotel du Vin, working closely with Robin Hutson and Gerard Bassett as the group’s popularity shot through the roof. After opening the largest Hotel du Vin in Birmingham in 2001 as general manager, he then went on to become COO of the group in 2005.
Mike explains: “I saw the Hotel du Vin business grow from one property with 19 bedrooms in Winchester turning over £2m, to 15 hotels of varying sizes turning over £52m; it was such a fantastic experience to be part of this growth and I learnt so much.”
Armed with this mentality, Mike has implemented a number of upgrades to the Harbour Hotels’ brand in a bid to enhance the consistency of the guest experience. Over the past 18 months, properties have been acquired in prime, vibrant city locations, to include Bristol, Brighton and Chichester.
The group’s award-winning restaurant concepts, the Upper Deck Bar & Restaurant and The Jetty have also been introduced across the portfolio as well as the Harbour Spa brand.
With a focus on establishing an internal talent pipeline and, in turn, retention, Mike has not only implemented new training schemes and an imminent new Harbour Hotels Academy, but an annual Harbour Heroes Awards ceremony.
With a series of accolades in 2015, including Large Hotel of the Year in the Dorset and Devon Tourism Awards, under Mike’s guidance the group is going from strength to strength.